Privacy Policy for 21xAcademy

Last Updated: 25th Nov. 2025

At 21xAcademy, accessible from our official website, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have regarding your data.

  1. Information We Collect
  2. Personal Information

We may collect personal information when you:

  • Sign up on our website
  • Register for courses, newsletters, or programs
  • Contact us directly through forms, email, or chat

This may include:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Payment information (processed securely by third-party payment gateways)
  1. Non-Personal Information

We automatically collect certain data when you visit our site, such as:

  • IP address
  • Device details
  • Browser type
  • Pages visited
  • Time spent on the website

This information helps us improve user experience and website performance.

  1. How We Use Your Information

We use collected information to:

  • Provide and improve our courses, services, and user experience
  • Process payments and manage orders
  • Send updates, newsletters, and promotional content
  • Respond to inquiries and provide customer support
  • Analyse website performance and user behaviour
  • Ensure website security and prevent fraudulent activity
  1. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance website functionality
  • Store user preferences
  • Track website analytics
  • Improve personalized experiences

You may choose to disable cookies through your browser settings, though it may affect functionality.

  1. Sharing of Information

We do not sell or trade your personal information.

We may share information with trusted third parties only when necessary for:

  • Payment processing
  • Website hosting
  • Email marketing
  • Analytics and performance tracking

All third-party partners follow strict data protection practices.

We may also share information if required by law or to protect the rights of 21xAcademy.

  1. Security of Your Information

We implement industry-standard security measures to protect your data, including:

  • Secure SSL encryption
  • Limited access to personal information
  • Encrypted payment processing via third-party services

However, no method of transmission over the internet is 100% secure.

  1. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request corrections or updates
  • Request deletion of your data
  • Opt out of promotional emails
  • Withdraw consent at any time

To exercise these rights, contact us at:
hello@21Xacademy.com

  1. Data Retention

We retain your information only as long as necessary for:

  • Providing services
  • Legal compliance
  • Analytics and business improvements

When no longer needed, data is securely deleted.

  1. Third-Party Links

Our website may contain links to external websites. We are not responsible for their content, policies, or practices. We encourage users to review the privacy policies of those sites.

  1. Children’s Privacy

21xAcademy does not knowingly collect information from children under the age of 13. If such data is discovered, we will delete it immediately.

  1. Updates to This Policy

We may update this Privacy Policy as needed. Updates will be posted on this page, with the revised date shown at the top.

  1. Contact Us

If you have questions regarding this Privacy Policy, you can contact us at:

21X Academy
Email: hello@21Xacademy.com
Phone: (+91) 75063 15149
Address: We Work, Andheri- Mumbai, Maharashtra